Privacy Policy
Last updated: January 2024
1. Introduction
At ChickSweets, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chicksweets.info or place an order with us.
Please read this policy carefully. By using our website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
Personal Data
When you place an order or contact us, we may collect the following personal information:
- Name
- Email address
- Order details and preferences
- Any additional information you provide in your message
Automatically Collected Data
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you about your order
- To respond to your inquiries and provide customer support
- To improve our website and services
- To send you promotional materials (only with your consent)
- To comply with legal obligations
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Your personal data is stored securely and retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Order-related data is typically retained for 5 years for accounting and legal purposes.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business (e.g., payment processors, delivery services)
- When required by law or to protect our legal rights
- With your explicit consent
6. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: You can request a copy of your personal data we hold
- Rectification: You can request correction of inaccurate data
- Erasure: You can request deletion of your personal data
- Restriction: You can request limitation of processing
- Portability: You can request your data in a portable format
- Objection: You can object to certain processing activities
- Withdraw Consent: You can withdraw your consent at any time
To exercise any of these rights, please contact us at hello@chicksweets.info.
7. Cookies
We use cookies and similar technologies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites you visit.
9. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@chicksweets.info
Website: chicksweets.info